top of page


Ebates Performance Marketing, Inc. dba Rakuten Rewards (“Company” or “we") makes available this website to advertise a certain promotion (“Services”). This Privacy Policy describes how we collect, use, share and protect information in connection with this website. Company is part of the Rakuten Group, which includes the affiliates and subsidiaries of our parent company, Rakuten Group, Inc., based in Tokyo, Japan.

1. Collection of Information

We collect, process and use your information when you visit this website.

Further, we and our service providers automatically collect certain information about you through:

  • Your interaction with this website

  • Cookies and other tracking technologies

  • Location-identifying technologies

  • Monitoring and analyzing trends, usage and activities

The types of information you provide may include personal information. “Personal information” means information that can be used to identify you (whether alone or in combination). The personal information you may provide to us includes:

  • How you connect to this website, such as your IP address, unique device identifiers, device or session IDs and information regarding the network and connected hardware (e.g., computer or mobile device and carrier), and system configuration information

  • Your geolocation, to the extent you have configured your device to permit us to collect such information

  • Click-stream data (internet or other electronic information regarding your browsing history, search history, the web page visited before you came to our website, length of visit and number of page views, click-stream data meaning the page-by-page paths you take as you browse through our Services)

2. Use of Information We Collect

We may use information about you to identify usage trends, and perform statistical analyses to improve our Services in order to provide a better service to you in the future.

3. Sharing of Information

We may share the information we collect, including your personal information, under the following circumstances:

Service Providers

We may share your Personal Information with third party service providers (which may include Company affiliates) to operate this website. We may also share your Personal Information with our service providers that provide user support and perform other business operations on our behalf, under our instructions and in compliance with appropriate technical and organizational security measures to protect your data.

Rakuten Group Companies

We work closely with our affiliated businesses and companies within the Rakuten Group and share your personal information for our internal business administration. We may also share this information with our affiliates within the Rakuten Group for those affiliates to analyze and monitor usage and trends to improve their services and websites.

Protection of Rights and Other Legal Purposes

We may share the information we collect, including personal information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal processes or if in our good faith opinion such disclosure is required or permitted by law; (ii) at the request of governmental authorities conducting an investigation; (iii) to defend our terms and conditions or other policies applicable to this website; and (iv) to protect the rights, property, life, health, security and safety of Company or any third party.

Business Transfers

We may share the information we collect, including personal information, with any third party in connection with, or during negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure or repossession) or any other type of acquisition of all or any portion of Company assets, conveyance or transfer of all or a portion of our business to another company.


4. Your Choices

You may in some cases have the option to decline providing us information. However, your choice not to provide information may impact your use of certain features or Services. You may unsubscribe or opt out of receiving marketing communications from us by using the unsubscribe link on the footer of our marketing emails. Upon request, we will provide you with information about whether we hold any of your personal information. We encourage you to ensure the accuracy of the information you submit to us. You may at any time opt out from further allowing us to have access to your location data by adjusting the permissions in your mobile device. We will make good-faith efforts to make requested changes in our then-active databases as soon as reasonably practicable.

5. Data Security and Retention

We take reasonable measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Although Company uses reasonable efforts to help protect your information, transmission via the Internet is not completely secure and Company cannot guarantee the security of your information collected through this website. Except as otherwise set forth under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access or other causes beyond our control. We retain the information collected via this website. After that time, we may aggregate the data and retain it for analytical purposes. We may also retain your information on backup media to comply with applicable law, to resolve disputes, to maintain compliance efforts and for other legitimate business reasons.


6. Cookie Policy

We and our partners use cookies and similar technologies to analyze trends, administer the website, track users’ movements around the website and gather demographic information about our user base. We use cookies for many purposes, including, without limitation, tracking user preferences or web pages visited while using this website. You may control the use of cookies at the browser level. If you choose to disable cookies, it may limit your use of certain features or functions on this website.


7. Analytics, Targeting, Tracking

We, and third parties with which we partner, may also use cookies, pixels and other technologies to automatically collect information about your use of this website, such as your click-stream data, browsing history, IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. Data collected from a browser or device may be used with another computer or device that is linked to the browser or device on which such data was collected (also known as cross-linking). Note that this Privacy Policy covers only our use of cookies and does not include use of cookies by such third parties.

8. Special Notice for California Residents

You may have certain rights regarding your personal information, subject to local law. These may include the right to:

  • access your personal information;

  • erase your personal information;

  • receive your personal information in a usable electronic format and transmit it to an external party (right to data portability);

  • learn more about the sources from which we collect information, the purposes for which we collect and share information, the information we hold, and the categories of parties with whom we share your information; and

  • exercise rights without fear of being denied goods or services.


We do not sell personal information obtained from you on this website. If you would like to discuss or exercise such rights, please contact us through the details below. We encourage you to contact us to update or correct your information if it changes or if the personal information, we hold about you is inaccurate. We will contact you if we need additional information from you in order to honor your requests.

9. Changes to This Privacy Policy

This Privacy Policy is current as of the effective date set forth below. Company reserves the right to change this Privacy Policy from time to time consistent with applicable privacy laws and principles. If we make changes to this Privacy Policy, we will notify you by revising the date on this Privacy Policy. In some cases, we may provide you with additional notice (such as adding a statement to the homepages of our Services or sending you an email notification).

10. Contact Us

If you have any questions regarding this Privacy Policy, please feel free to contact us by email at or by mail at 800 Concar Drive, Suite 175, San Mateo, CA 94402, Attn: Rakuten Rewards Legal.

Effective: 12/23/2021

bottom of page